We're sorry to hear that you've had an issue with your order. We do not issue refunds. All sales are FINAL. Once you submit your order, it cannot be cancelled. Our items are made to order and begin processing once an order is placed. 

Before we forward your order to the carrier, we always ensure the quality of each product. However, there are many factors that might have resulted in your products to be damaged in the transit. 

So we can get this sorted for you, please drop us a message with the following info:

1 - Your name, e-mail, and best contact number

2 - Your order number (this can be found on your order confirmation email)

3 - Picture of the item if damaged

 

 

Don't worry - we will make it right for you! Please allow us 3-5  business days to process your claim and you will receive a status update. Thanks for allowing our small business to grow yours!