We're sorry to hear that you've had an issue with your order. We do not issue refunds only exchanges for store credit. You have 14 days from confirmation of receipt to begin the exchange process. 

No refund( full or partial) will be unless there is a mistake on my behalf. Prior to submitting your order, please ensure all words, names, etc. have been spelled correctly.

Before we forward your order to the carrier, we always ensure the quality of each product. However, there are many factors that might have resulted in your products to be damaged in the transit. 

So we can get this sorted for you, please sammyjeansglitznmore@yahoo.com with the following info:

1. Your name, e-mail, and best contact number

2.  Your order number (this can be found on your order confirmation email)

3.  Picture of the item if damaged

 Don't worry - we will make it right for you! Please allow us 3-5  business days to process your claim and you will receive a status update. Thanks for allowing our small business to grow yours!